Who We Are - History, Licence and Principles of Trino Casino

Trino Casino entered the online gaming market in March 2024 as part of the Fortuna Games N.V. portfolio, a Curacao-registered operator with an established track record in building multi-product gaming platforms. From launch, Trino was conceived as a full-service destination combining slots, live dealer games, crash titles and a sportsbook under a single account and loyalty program.

Regulation, Licence and Player Protection

Trino operates under a licence issued by the Curacao Gaming Authority, numbered OGL/2024/112/0974. The licence is held by Fortuna Games N.V., a company incorporated in Curacao under registration number 162413 and registered at Seru Loraweg 17 C, Willemstad, Curacao. Within the European Economic Area, Deltaprime Limited (registration number HE 444864, Angelou Terzaki 110B, Egkomi, 2402, Nicosia, Cyprus) acts as the billing agent and representative.

The Curacao Gaming Authority requires all licensed operators to implement Know Your Customer (KYC) identity verification, apply anti-money laundering controls, maintain segregated player funds and comply with internationally recognised standards for game fairness. Trino’s compliance with these requirements is a condition of maintaining the OGL/2024/112/0974 licence.

Every player account and financial transaction at Trino is protected by SSL encryption, ensuring that personal data and payment credentials cannot be intercepted during transmission. An active licence validator in the website footer allows any player to confirm the licence status in real time.

How Trino Was Built

Fortuna Games N.V. founded Trino with a specific product focus: a mainstream gambling experience that combines genuine game depth with a loyalty program that rewards consistent play with real money rather than bonus funds. The decision to offer weekly cashback as real money with no wagering requirement, from Level 2 of the 26-tier loyalty program upwards, reflects this philosophy.

The sportsbook was integrated from the outset rather than added as an afterthought. Covering more than 30 sports with over 1,200 active markets and a Comboboost feature that applies a 15% multiplier to winning combination bets without wagering requirements, it functions as a genuine second product alongside the casino.

Game Catalog and Software Partners

Trino’s library of more than 12,000 titles is supplied by over 60 certified game studios. Pragmatic Play contributes the largest block of content, covering slots, live casino tables and game shows. Evolution Gaming powers the flagship live dealer section, with Hacksaw Gaming, Nolimit City, Play’n GO, NetEnt, Big Time Gaming, Yggdrasil Gaming, Quickspin and Relax Gaming among the other major contributors.

The catalog is organised into navigable categories in the lobby: Popular, Bonus Buy, Jackpot, Hold and Win, Live Casino, Crash Games and New, alongside themed collections such as Megaways and Book Of. A Providers tab lets players filter the entire catalog by studio, making it straightforward to find all titles from a specific developer.

Payment Infrastructure

Trino supports more than 30 payment methods spanning cards (Visa, Mastercard), e-wallets (Skrill, MiFinity), bank transfer, local options (CashtoCode, CASHlib, BybitPay, Binance Pay for Australian players) and 18 cryptocurrencies including Bitcoin, Ethereum, Litecoin, Solana, Dogecoin, USDT, USDC and BNB. All methods are available without transaction fees on Trino’s side.

What Sets Trino Apart - The Cashback-First Loyalty Model

Most online casinos structure their loyalty programs around bonus funds that carry wagering requirements. Trino’s approach is different: from Level 2 of the 26-tier loyalty program, weekly cashback is paid as real money credited every Monday, calculated on the previous week’s net losses. The cashback rate scales from 2% at Level 2 to 35% at Level 26 and carries no wagering requirement, meaning players can withdraw it immediately or use it to continue playing.

This structure is particularly relevant for regular players who deposit consistently and accumulate meaningful net losses over time. The cashback functions as a genuine cost of play reduction rather than a promotional mechanism designed to lock funds in the casino’s system.

Responsible Gaming Commitment

Trino is committed to keeping gambling an enjoyable form of entertainment rather than a source of financial or personal harm. Tools available to players include deposit limits and self-exclusion, both accessible by contacting the support team. The Responsible Gaming section of trinoslots.com provides guidance on recognising problematic behaviour and links to external help organisations.

Players must be 18 or over to register and play. Age verification is conducted during registration and identity documents are required before the first withdrawal as part of the standard KYC process.

Support and Accessibility

Our support team operates 24 hours a day, seven days a week, via live chat and email at [email protected]. Live chat connects players to a human agent in under a minute. Trino’s platform is accessible on desktop and mobile browsers without requiring any download, and a PWA installable from trinoslots.com provides a home-screen shortcut for iOS and Android users.